DELIVERY

Both shipping costs are calculated based on geographical location of delivery address and total weight of parcel. Please follow checkout options to receive your calculated rate and estimated delivery time. Please note customs duty fees may apply for shipments according to local legislation. 4eybyujuestelo does not enforce these fees, therefore we are not able to waive fees upon delivery. Failure to pay customs fees will result in the parcel being sent back to us in which the shipping and handling fees are non refundable.

Delivery Time

For orders within Lagos 3 to 8 working days
For orders outside Lagos 5 to 12 working days
For international orders. 10 to 16 working days.

Delivery Charges

Lagos Delivery
Mainland ,Victoria Island , lekki
Ikoyi , Ajah N2500

Kindly note Store-Pick Option is now available

Abuja & Port Harcourt: NGN 5000
Nationwide: NGN 5000
Free delivery within Lagos for orders above N100,000. Free delivery to any state within Nigeria for orders above N200,000.

Self-Pickup
You can pickup your items directly from our pickup location. Pickup is currently available only in Lagos at 5th Avenue, T close, House 2, Festac Town, Lagos

Cash on Delivery
We don’t accept cash on delivery

Shipping queries

For inquiries, please email sales@4evayoungbyujuestelo.com

To ensure that we offer our customers a safe and easy transaction platform, we’ve chosen gateways that suit our customers from all over the world. They include;
• MasterCard
• VISA Naira Card
• Verve Card
• Direct Bank Transfer

If for any reason, you are displeased with your order and wish to make a return, below is our policy that covers just that.

• We operate a 7day return policy with shipping charges.
• Items bought on sales with a discount will NOT be eligible for a refund or exchange regardless of circumstance. Only the items bought in full price will qualify for a refund or exchange.
• Items must be returned intact with labels and tags within 7days.
• Exchange is free.
• Custom made dresses will not be exchanged.
• Custom fitting comes with a charge.
• Refund for returns take 3-5 working days net of delivery and retrieval/ return charges.
• Delivery and retrieval charges are non refundable.

1. We will not be held responsible for late delivery of products due to:
Adverse weather conditions
Incomplete or incorrect delivery addresses
Any other causes beyond our reasonable control
2. Same day delivery would require call confirmation to find out availability of courier.