Phone Number:  08143692618, 08032971498
Email: sales@4evayoungbyujuestelo.com

Office hours

Mon-Fri: 9am-6pm
Sat: 10am-2pm
Sun: Closed

WhatsApp and other online media channels are open every day 24/7 and responses will be given to all enquiries within 12 hours.

DELIVERY

We offer door to door delivery

Delivery Time

Within Lagos: Items are delivered within 2-3 working days of receipt of your order
Outside Lagos: Items are delivered within 4-5 working days of receipt of your order
Pre-Order Items: Items are delivered within 7-10 working days of receipt of your order

Delivery Charges

Lagos
Mainland : N1000, Victoria Island and lekki : N1000
Ikoyi and Ajah N1500

Abuja & Port Harcourt: NGN 3000
Nationwide: NGN 3000
Free delivery in Lagos for orders above N3000 and outside Lagos for orders above N5000.

Self-Pickup
You can pickup your items directly from our pickup location. Pickup is currently available only in Lagos at 5th Avenue, T close, House 2, Festac Town, Lagos

Cash on Delivery
We don’t accept cash on delivery

Shipping queries

For inquiries, please email sales@4evayoungbyujuestelo.com

To ensure that we offer our customers a safe and easy transaction platform, we’ve chosen gateways that suit our customers from all over the world. They include;
• MasterCard
• VISA Naira Card
• Verve Card
• Direct Bank Transfer

If for any reason, you are displeased with your order and wish to make a return, below is our policy that covers just that.

  • We operate a 7day return policy with shipping charges.
  • Items must be returned intact with labels and tags within 7days.
  • Exchange is free.
  • Custom made dresses will not be exchanged.
  • Custom fitting comes with a charge.
  • Refund for returns take 3-5 working days net of delivery and retrieval/ return charges.
  • Delivery and retrieval charges are non refundable.

1. We will not be held responsible for late delivery of products due to:
Adverse weather conditions
Incomplete or incorrect delivery addresses
Any other causes beyond our reasonable control
2. Same day delivery would require call confirmation to find out availability of courier.